Salmon Forks Outfitters Positions
To view open positions for our sister company, Salmon Forks Outfitters, please click here.
Reservationist Columbia Falls, MT
Seasonal position: May- September
Reservation staff assist clients in booking a variety of Swan Mountain trips, including: horseback rides in Glacier National Park and the Swan Valley, fishing trips, pack trips, hunting trips, llama treks, snowmobiling, and wilderness guide school courses. Reservationists respond primarily to web-based and phone call inquiries, but also handle walk-in guests. Reservationists document guest contact information, reserve trips, receive and compute billing information, and send follow up confirmation emails via our reservation management system. They may also assist management in administrative tasks and the maintenance of company records. The reservationist is expected to have good people and organization skills, excellent phone etiquette, the ability to multi-task, and be able to operate commonly used office equipment and computer programs. Local applicants preferred, but housing can be available for a fee. Housing is located in West Glacier so your own reliable transportation to commute to Columbia Falls will be required. Full-time preferred, part-time considered. $12/hourly wage. Reservations staff is also given the opportunity to participate in staff trail rides at our Glacier Division corrals!
Activity Desk Concierge West Glacier, MT
Seasonal position: May-September (opportunity for year-round employment may develop)
The Activity Desk Concierge coordinates guest participation in the activities offered via the Crown of the Continent Discovery Center. The concierge works closely with the retail manager, corral manager, and reservations staff. The concierge will greet customers in person, over the phone, and through email inquiries and assist them with booking trips or services offered by Swan Mountain Outfitters as well as give out relevant visitor information. They will assist the corral staff to check in guests for their ride (administer paperwork, process payments, educate about policies related to the ride). They will work with the store manager, cook, and corral staff to relay information regarding guest meals packed on certain trail rides. The concierge should have excellent communication skills and phone etiquette. They should be detail oriented, organized, able to multi-task, and familiar with common office equipment and computer programs. Most importantly, the concierge should be extroverted and friendly. Local applicants preferred, but housing can be available for a fee. Full-time preferred, part-time considered. $12/hourly wage. Activity Desk Concierge staff are also given the opportunity to participate in staff trail rides at our Glacier Division corrals!
Gift Shop Retail/Barista West Glacier, MT
Seasonal position: May- September
We are looking for retail/barista associates in the Crown of the Continent Discovery Center. Located just outside the west entrance of Glacier National Park, this location features: a gift and gear shop, ice cream parlor, coffee and spirits bar, moped rentals, horseback trail rides, and more. The retail/barista associates will help greet customers and ring up purchases, restock items, serve ice cream, make espresso drinks, make alcoholic drinks (if at least 18 years old), prepare sack lunches for trail riders, and help with basic cleaning (bathrooms, vacuum, mop, dishes, etc.). Retail/barista associates are also expected to communicate area information to inquisitive patrons. Applicants should be friendly, considerate, and able to lift 50 pounds. Full time preferred, part time considered. Local applicants preferred, but housing can be available for a fee. $10/Hourly wage plus tips. Gift Shop Retail/Barista associates may also participate in staff trail rides at our Glacier Division corrals!
Corral Manager Glacier National Park, MT
Seasonal position: May-September
Corral managers must be able to perform all the functions of a trail ride wrangler (see job description for trail ride wrangler), but must also possess additional leadership and organizational abilities. The corral manager will perform opening and closing procedures of their office area and daily accounting of the cash flow. They will respond to phone and walk-up guest inquiries and communicate with reservations staff regarding bookings. They act as a liaison between the company and the National Park Service or US Forest Service rangers. They may sometimes need to deal with dissatisfied customers or resolve conflicts between staff. They will be responsible for up to 10 wranglers and up to 45 horses. They need not perform cooking and housekeeping tasks themselves, but they are ultimately responsible for assigning these tasks, inventorying supplies, and resolving issues related to staff meals and housing. They will report to the general manager to coordinate trail and facility maintenance. The corral manager must be able to perform basic equine first aid and have extensive experience in caring for horses. Corral managers should be knowledgeable in fitting western tack to horses. The ideal applicant:
- Has excellent communication skills and is patient, yet firm, in explaining and enforcing safety policies with staff and clients
- Is well organized and has great attention for detail, as they must document and log various activities, keep their office tidy, communicate needs for hay and supplies in a timely fashion, and create staff and horse work schedules.
- Is able to stay calm, yet act quickly, under pressure to respond to various crises, such as equipment malfunctions, illness or injury to staff/clients/horses, or wildlife encounters
- Is punctual, hardworking, and dedicated
Housing available, meals provided. Salaried position, DOE but starting at $2,000/Monthly plus tips, room, and board. Current CPR, WFA, and Food Handlers Safety Certifications preferred.
Trail Ride Wrangler Glacier National Park and West Glacier, MT
Seasonal position: May-September
Wranglers share chores related to horse care and preparation for trail rides, greet visitors and share visitor information, check-in trail ride guests, instruct them in basic horsemanship, and ensure their safety as they guide them on trail rides ranging from 1 to 8 hours. During the ride, wranglers deliver interpretive dialog and area information. Please note that all of our trail rides are conducted strictly at the walk. When they aren’t on a horse, wranglers can also expect to participate in periodic trail or facility maintenance and may also assist the corral manager in basic office tasks: answering the phone, taking a reservation, taking a payment. Room and board is available, but please note that wranglers WILL share cooking and housework duties among themselves. Salaries are paid via direct deposit every two weeks, but wranglers can expect to earn cash tips daily too. Wranglers work 5-6 days a week and the work days are 12 hours long. Preference given to applicants who can work the full season, though some late arrivals and early departures can be accommodated. $1,300/month plus tips, room and board. Current CPR, Wilderness First Aid, and Food Handlers Safety certifications preferred.